FAQs

Is my car in good hands? How do I know Northtown is reputable?
Does my insurance company work with Northtown?
How many estimates will I need?
Who makes the claim when I have an accident?
I have a repair facility that I have used in the past and am very happy with them, but my insurance company told me to go to someone else, that my facility is not on their list. Can they do that?
Who do I owe my deductible to and when do I have to pay it?
I ran into my garage door and need to have my vehicle repaired, but if I make a claim it might raise my insurance premiums. Do Northtown’s “computerized” estimates go to my insurance company?
What is betterment and why do I have to pay this?
I had my car repaired by Northtown and for whatever reason, I am not happy with the repairs, will Northtown make it right?
Menu